Glossary of payment terms

Strong Customer Authentication — enhanced authentication protocol for card payments. Wajub automatically handles the bank iframe display.

Payment attempt, from pending to complete or failed.

Single outgoing payment to a beneficiary.

Replacement of sensitive payment data (card number, mobile money number) with a unique token. Enables recurring payments without storing sensitive data.

Shareable payment link (product, event, donation, crowdfunding).

Named invoice with items, VAT, due date.

Registered transfer recipient.

Bring Your Own Provider — use your own provider contracts with 0% Wajub fees.

Central Bank of West African States — issuing institute of the UEMOA zone (XOF). Regulates payment services in 8 West African countries.

Bank of Central African States — issuing institute of the CEMAC zone (XAF). Regulates payment services in 6 Central African countries.

Customer who pays (identified or anonymous).

Modular UI components to build your own checkout.

Protection mechanism that automatically isolates a failing provider after a configurable number of failures, avoiding unnecessary attempts and preserving overall approval rate.

Full or partial refund of a transaction.

Connection mode where you use Wajub's pre-negotiated accounts and contracts with providers. Decreasing fees based on your plan (2.0% → 1.2%).

Dispute opened by the customer or bank.

Signed HTTP notification of an event.

Popular mobile money service in Senegal and Ivory Coast, known for low fees and simple interface.

Free, unlimited, isolated test environment.

Connected accounts platform (master/slave) with integrated KYC.

Anti-fraud engine — 18 signals analyzed in real time.

Technology that analyzes each provider's performance in real time and automatically routes transactions to the best-performing provider.

Intelligent retry mechanism for failed payments with optimized timing based on success patterns (e.g., retry 2 hours later for insufficient balance).

Fund settlement — the actual transfer of money from the provider to your bank account. With Wajub, settlement happens in 24-48h compared to 7-14 days directly.

Intelligent routing between providers with automatic protection and instant failover.

Orange mobile money service, available in Cameroon, Ivory Coast, Senegal, Mali, Burkina Faso, Guinea.

Payment service via mobile phone using airtime credit or an electronic wallet. Major operators in Africa: MTN MoMo, Orange Money, Wave, M-Pesa, Airtel Money.

MTN Mobile Money, available in Cameroon, Ivory Coast, Ghana, Uganda, Rwanda, Zambia. Leading mobile payment method in Central and West Africa.

Safaricom/Vodacom mobile money service, very popular in Kenya and Tanzania. One of the first mobile money services in the world.

Airtel mobile money service, available in DR Congo, Tanzania, Kenya, Madagascar, Malawi, Uganda, Zambia.

Percentage of authorized transactions out of total attempts. A 94% approval rate means 94 out of 100 transactions are accepted.

Anti-Money Laundering / Combating the Financing of Terrorism — measures to combat money laundering and terrorist financing.

Unstructured Supplementary Service Data — communication protocol used by GSM networks for mobile money transactions. Works on all phones, even without internet.

Payment initiated by the payer (the customer sends money). Dominant mobile money model in Africa, as opposed to pull payment (bank card).

Payment Card Industry Data Security Standard — security standard for managing bank card data. Wajub follows PCI DSS requirements.

Automatic switching from one provider to another in case of failure or unavailability, without manual intervention and without customer impact.

Know Your Customer / Know Your Business — identity verification process for customers (KYC) and businesses (KYB). Regulatory requirement for financial services.